Detailed description of goods and/or services
Food Capers is a business in the wellness industry that markets health based meals

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of  email & subsequent SMS. Delivery charges are listed on the invoice.

Export Restriction

The offering on this website is available to South African clients only

Return and Refunds policy
The provision of goods and services by Food Capers is subject to availability.  In cases of unavailability, Food Capers will refund the client in full within 30 days.  Cancellation of orders by the client will attract a  25 % administration fee.

Customer privacy policy

Food Capers shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or  American Express credit cards or by bank transfer into the Food Capers bank account, the details of which will be provided on request

Credit card acquiring and security

Credit card transactions will be acquired for Food Capers via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.  Users may go to www.paygate.co.za to view their security certificate and security policy. 

Customer details separate from card details
Customer details will be stored by Food Capers separately from card details which are entered by the client on PayGate’s secure site.  For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction Currency is South African Rand (ZAR).

Responsibility

Food Capers takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile

This website is governed by the laws of South Africa and Food Capers chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,

Variation

Food Capers may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Food Capers cc based in South Africa trading as Food Capers and with registration number CK 2005/016623/23. The sole member is Darryl Minnaar.

Food Capers contact details

Support : darryl@foodcapers.co.za

Support:  011-792-8950